Delivery & Returns

Delivery

STANDARD DELIVERY — £5.99
We aim to dispatch your order within 3 to 5 working days from receipt. However, during busy periods or if we are awaiting fresh stock, delivery may take slightly longer. Please also allow additional time when posting your order due to recent changes in Royal Mail's home and business collection services.

If your order is time-sensitive, you're welcome to place your order by phone on our low-cost number: 0345 174 0199

NEXT DAY SERVICE — £9.99
If you require a next working day delivery service, please call our order line on 0345 174 0199 to arrange. To mainland England, Wales, Glasgow (G) & Edinburgh (EH) postcodes only. Please call before 12.30pm Mon–Thurs.

OVERSEAS
At present, we only deliver to mainland GB. We are unable to process orders for delivery to Northern Ireland or outside the UK.

Channel Islands: Due to increased shipping costs, a minimum order value of £40 (not including donations) is required to qualify for £5.99 standard postage to GY and JE postcodes. For orders under £40 a delivery charge of £19.99 will be applied.

Returns

Our Guarantee
If you are not completely satisfied with your items, contact us within 28 days and we will refund or replace as appropriate. This applies to fully priced products that are returned to us in their original condition.